15 years of Restoration and Community Engagement

Tailored Cleaning Solutions for All

For 15 years, ServiceMaster Rapid Response has been a pillar of reliability in Central and Southwest Kansas. They have locations in Dodge City and Garden City. Although they are locally owned and operated, their association with the broader ServiceMaster network allows them access to the latest technology, equipment, and best industry practices. As well as collaboration with other franchises for additional support and assistance during large-scale events local and nationwide. Divided into two divisions, ServiceMaster Clean and ServiceMaster Restore, offers a plethora of cleaning and restoration services.

In addition with ServiceMaster Clean, clients can access an array of cleaning services tailored to meet their unique needs. Services include specialty cleaning, hard-surface floor cleaning, tile and grout cleaning, janitorial services, project-based services, comprehensive cleaning, carpet cleaning, and post-construction cleanup. Provided to residential and commercial properties, with flexible scheduling.

On the other hand, ServiceMaster Restore specializes in disaster restoration services, including water damage, fire and smoke damage, mold abatement, water damage, contents pack-out & restoration, and textile cleaning. When faced with disaster, ServiceMaster is available 24/7, 365 days a year. Certified technicians professionally assess the severity of the situation reporting back through mobile technology. This allows their estimators to furnish a detailed estimate and complete reports to insurance professionals resulting in seamless insurance claim processing, with the goal of restoring the affected areas to their pre-damage state minimizing costly delays to property owners and insurance companies.

Hidden Gems: ServiceMaster’s Lesser-Known Services

Beyond their more well-known services, ServiceMaster offers additional cleaning solutions. For instance:

HVAC and Duct Cleaning: This service ensures clean and healthy air circulation in homes and businesses.

Furniture Cleaning: ServiceMaster’s specialized technicians can eliminate odors and contaminants from furniture using their state-of-the-art equipment.

Commitment to Giving Back

ServiceMaster also takes immense pride in its active involvement within the community and giving back. One way they did this during the COVID-19 pandemic was by playing a vital role in disinfecting spaces, which included emergency vehicles. Garden City and Dodge City recognized them for their significant contributions to community safety. Acknowledging the importance of giving back to our community, they’ve appointed their sales and marketing director, Nancy Avalos, who ensures their participation in community events and initiatives.

From Humble Beginnings to Remarkable Growth

Additionally, ServiceMaster Rapid Response’s journey is a remarkable story of growth and dedication. The owner, Raul De La Torre Jr., began this journey with a fraction of what it is today. With just one vehicle, 12 pieces of drying equipment, and operating out of a garage, he was determined to build the company into what it is today. Today, the company boasts 24 vehicles, and approximately 60 dedicated employees, operating from two facilities.

In conclusion, ServiceMaster’s 15-year journey in Kansas underscores its position as a dependable, community-oriented, company. Beyond their renowned restoration services, they offer a wide array of cleaning services to cater to customer needs. Their commitment to excellence, continuous growth, and community engagement distinguishes them in the industry, ensuring they remain a trusted partner for years to come.

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