Nancy Avalos has been the Sales and Marketing Director at ServiceMaster Rapid Response for the last year. She has played a key role in a company that has deeply rooted itself in the Kansas community. For the past 17 years, ServiceMaster has been a steadfast provider of specialty cleaning and restoration services in Garden City, Dodge City, and the broader Southwest Kansas area. Recently, the company expanded its operations to include offices in Manhattan, Lawrence, and Topeka. Further extending its reach across Central and Northeast Kansas.
ServiceMaster Rapid Response specializes in water and mold remediation, fire restoration, and specialty cleaning services for both commercial and residential properties. Their services address immediate needs in the aftermath of disasters. They also contribute to maintaining cleanliness and safety in everyday operations for local businesses and homes. Their wide-ranging services and growing presence demonstrate a significant commitment to helping communities across Kansas.
A Strong Connection to the Community
ServiceMaster Rapid Response has always felt a strong obligation to give back to the communities that have supported them. Nancy explains that the company believes in showing gratitude by sponsoring events, donating time, and getting involved in local initiatives. From sponsoring sports teams to participating in events like the Banner Art Auction, ServiceMaster actively seeks ways to contribute. Employees often volunteer their time, embodying the company’s commitment to strengthening the bonds with the communities they serve.
Recently, ServiceMaster chose to sponsor the Fall Fest in Garden City. This a major event that attracts participants from over 50 counties in Kansas. Nancy sees the sponsorship as an ideal fit for the company. As it allows them to give back to a region that has supported their growth for nearly two decades. The event reflects their far-reaching services and aligns with their values of community engagement and support.
Challenges in Dividing Support
One of the challenges ServiceMaster faces is deciding how to allocate their resources across the various communities they serve. With a presence in both Southwest and Northeast Kansas, the company strives to ensure equal support across the board. Nancy emphasizes that while they aim to divide their contributions fairly. They remain flexible, continuously looking for new opportunities to give back.
A Legacy of Resilience and Dedication
The owner of ServiceMaster Rapid Response, Raul De La Torre, has a personal story that inspires his passion for community involvement. Originally from Northeast Kansas, Raul relocated to Dodge City 20 years ago, where he raised his family and built his career. His journey with ServiceMaster began in a humble way. After previously working at a location, he now owns, Raul persisted despite facing multiple rejections. He was eventually given the opportunity to take over two locations that were considered undesirable at the time. Through hard work and dedication, Raul turned those locations around, and today he owns both the Topeka location where, he began his story with ServiceMaster, and the thriving Southwest Kansas branches that are recognized in the top 15 franchises in all of North America.
Raul’s connection to the community stems from the trust and support he received during the early stages of his career. He recognizes that the faith local residents placed in him played a vital role in his success. This sense of gratitude drives Raul’s commitment to giving back. He sees himself as an underdog who was given a chance and now aims to provide opportunities to others, whether through employment, sponsorships, or charitable contributions.
The Road Ahead
As ServiceMaster Rapid Response continues to expand its footprint across Kansas, they remain committed to their core values of hard work, resilience, and community engagement. With a focus on continual growth and improvement, the company is eager to build new relationships and strengthen their existing ones. Their dedication to giving back is not just a business strategy but a deeply held belief that community support and business success go hand in hand.
Through their sponsorships, donations, and volunteer work, ServiceMaster Rapid Response exemplifies what it means to be a community-oriented business. They look forward to continuing their tradition of support, ensuring that as they grow, the communities that helped them succeed will always benefit from their success.
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